Call Center Outsourcing from Spain — Real People, Real Results,

Launch or scale your business with multilingual call center teams based in Spain. We connect with your clients — cost-efficiently, professionally, and always human.

Let’s grow your business →

Why Spain Is the Smart Choice for Call Center Outsourcing

Spain offers a strategic location, multilingual talent, and EU-standard quality—making it the perfect hub to serve European markets. From SMEs to international brands, outsourcing from Spain means better CX, faster results, and stronger brand alignment.

Customer Service Outsourcing Spain

CUSTOMER SERVICE OUTSOURCING

Boost CSAT and reduce churn with native English and Spanish agents answering within 20 seconds—GDPR compliant and available 24/7 from Spain.

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Lead Generation Call Center Outsourcing

LEAD GENERATION & SALES

Qualified leads and closed deals from expert B2B callers. Pay for performance, not empty dials.

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Market Research CATI Services

MARKET RESEARCH CALLS

Actionable insight from CATI surveys across Europe. Native linguistic coverage, real-time dashboards.

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Málaga Call Centre Outsourcing

MÁLAGA CALL CENTRE

Local talent, UK standards. Discover why Costa del Sol is Europe’s new Customer Experience hub and cut costs by up to 35%.

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Let’s Plan Your Outsourced Growth Together

Book your free roadmap session and discover how our team can scale your sales, support or operations from Spain.

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Why Choose Outsourcing Planet?

From Málaga to Europe, our Call Center solutions are designed to grow with your business. Here’s how we deliver results from day one — with local execution, multilingual talent, and commercial strategies tailored to your goals.

1

Strategy Development

We work closely with you to understand your goals, audience, and challenges—crafting a strategy aligned with your business and sector needs.

2

Partnership & Onboarding

We onboard our commercial agents to represent your brand and processes. Every rep is fully briefed and ready to deliver results from day one.

3

Execution & Monitoring

Our team operates with KPIs, scripts, and conversion workflows. You’ll receive transparent reports and weekly updates.

4

Continuous Improvement

We iterate based on your market feedback. Campaigns are adjusted weekly for better ROI, smoother qualification, and improved sales funnel support.

Outsourcing Planet Call Center Team

Why Our Call Center Delivers Results

  • 1. Human-first conversations:
    Real agents trained in real communication, not scripts.
  • 2. Immediate onboarding:
    We activate your campaign in under 5 business days.
  • 3. Data & performance transparency:
    Weekly reports and KPI tracking.
  • 4. Sales-Oriented Mindsets:
    Unlike traditional support centers, we come from sales. Our agents are trained to qualify leads, upsell naturally and retain loyalty.
  • 5. Scalable multilingual teams:
    From Spain to Europe, tailored to your growth.

At Outsourcing Planet, your business is our business.

That’s why we don't just answer calls—we build connections. Here’s why we’re your ideal call center partner.

Our History

At Outsourcing Planet, we come from the street—real salespeople, forged by real conversations and tough markets. We know what it means to talk, to convince, and to care. That’s the energy we bring to every campaign we manage.

Our Commitment

We are real people talking to real people. We understand that behind every sale there’s a person, not a bot. While AI may help you order a pizza, it won’t grow your business. We will—because we listen, we adapt, and we care.

Frequently Asked Questions – Call Center Outsourcing from Spain

What languages do your call center agents speak?
Our multilingual team can serve customers in English, Spanish, French, German, and more—depending on your business needs.
Where are your agents located?
All agents operate from our offices in southern Spain, offering nearshore convenience for European clients.
Can I start with just one agent or a small team?
Yes, we adapt to your current needs and scale with you. No minimum team size required.
Do you offer lead generation or sales support?
Absolutely. We specialize in both inbound and outbound services—from customer service to appointment setting and B2B sales.
What industries do you serve?
We work with e-commerce, tech startups, education, tourism, and more. Our model is flexible and industry-agnostic.

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