Call Center Outsourcing in Málaga to Reach Spanish, EU & LATAM Markets

Outsource your call center to Málaga and access bilingual agents, fast setup, and seamless support for Spanish-speaking markets in the EU and LATAM.

Let’s explore your options →
Logotipo de Outsourcing Planet

"Who Is This Call Center For — and Why Málaga?

If you're an EU-based company looking to serve Spanish-speaking clients — in Spain or Latin America — our Málaga-based team offers a cost-efficient, bilingual solution with fast onboarding and seamless cultural fit.

1

Tailored for SMEs & Startups

Ideal for companies expanding into Spanish-speaking markets without the overhead of in-house teams.

2

Operated from Málaga

Run by bilingual English-Spanish agents, based in Spain and trained to represent your brand.

3

Aligned with EU Business Culture

Expect natural communication, familiarity with EU business standards and efficient collaboration.

4

Lower Operational Costs

Save up to 35% compared to UK-based teams while maintaining high service quality and retention.

5

Fast Setup & Scalability

We onboard in 15 days or less, with flexible volumes and support tailored to your market goals.

6

Support for Expats in Business

Starting your business in Málaga or Spain? We speak the language you don’t — and the market you're entering.

Frontline Call Center Solutions — Built to Convert, Not Just Answer

We’re not just a contact point — we’re your commercial engine. From multilingual customer service to B2B lead generation and CATI research campaigns, every call is designed to drive outcomes, not noise.

Customer Service Outsourcing Spain

CUSTOMER SERVICE OUTSOURCING

Offer premium customer care from Málaga with native English and Spanish agents answering in under 20 seconds. 24/7 support, GDPR-ready, and human-first service that reflects your brand.

LEARN MORE
Lead Generation Call Center Outsourcing

LEAD GENERATION & SALES

Book more meetings and close more B2B deals — all from our Málaga-based sales team. Native pros that speak your market’s language and sell with confidence. No fillers, just ROI.

LEARN MORE
Market Research CATI Services

MARKET RESEARCH CALLS

Run CATI surveys from Málaga with native-speaking agents who deliver real insights — not just data. From brand testing to buyer habits, we call with strategy and report with precision.

LEARN MORE

Why Choose Outsourcing Planet in Málaga?

Based in Málaga, our Call Center solutions are built to scale your business across Spain, Europe, and LATAM. With bilingual agents, local execution, and flexible commercial onboarding, we ensure fast results aligned with your sales goals.

Local Strategy Planning

We analyze your target market and design custom campaigns from Málaga to reach Spanish-speaking clients with cultural precision and speed.

Onboarding & Brand Integration

Our reps are fully trained to represent your brand, systems, and communication style from day one — ensuring a seamless handover of trust.

Real-Time Monitoring & KPIs

We report transparently with weekly KPIs, dashboards, and conversion tracking to keep you fully informed and in control.

Agile Campaign Optimization

Campaigns are continuously refined based on data, improving ROI, lead quality, and speed-to-conversion with each iteration.

Outsourcing Planet Call Center Team

Why Our Málaga-Based Call Center Delivers Results

  • 1. Culturally-aligned conversations:
    Our bilingual agents speak the language and understand the mindset of your Spanish-speaking clients.
  • 2. Lightning-fast onboarding:
    Your campaign goes live in under 5 working days — with full briefing and brand integration.
  • 3. Transparent KPIs & reporting:
    Weekly analytics and full performance dashboards available on demand.
  • 4. Commercial-driven teams:
    Our team is built for sales, lead qualification, appointment setting, and client retention — not just support.
  • 5. Scalable, Málaga-based multilingual service:
    Scale from Spain to Europe with local knowledge, reduced costs, and international quality.

Ready to Expand? Let’s Make It Happen

Book your free strategy call and see how our Málaga-based team can support your growth in Spain, Europe, or LATAM.

Speak with Our Team →

Frequently Asked Questions – Call Center Outsourcing from Málaga

What industries can benefit from your Málaga-based Call Center?
Our Call Center specializes in supporting companies across education, e-commerce, tech, travel, legal, and health sectors—especially those looking to serve Spanish-speaking markets.
How quickly can you launch a campaign?
We onboard your brand in 5 business days or less, including briefing, scripting (if needed), and CRM integration. Your team starts working immediately after setup.
Are your agents bilingual and trained in sales?
Yes. Our Málaga team is composed of bilingual agents (English–Spanish) with commercial experience. Each agent is trained to represent your brand, qualify leads, and boost customer retention.
Can I monitor performance and KPIs in real time?
Absolutely. We provide weekly reports and live dashboards. You’ll have full visibility on response times, conversions, call volumes, and custom KPIs relevant to your goals.
Do you offer scalable plans or pilot programs?
Yes. We offer flexible packages—from small-scale pilot campaigns to full outsourced departments. You only pay for what you use, with options to scale up as needed.

Follow us on our social networks

Instagram Linkedin Whatsapp Envelope Youtube

PRIVACY POLICY

SERVICES

ABOUT US

Outsourcing Planet S.L. © 2025. All Rights Reserved.

¿Listo para empezar?

Déjanos tus datos y te contactamos en menos de 24 horas. Estamos aquí para ayudarte a crecer.